To learn about Action Plans, watch this video and read the below details.
UPDATE - some of the features in this video have been renamed. Anywhere it says "Corrective Action Plans" has now been renamed to "Action Plan Management" or "Action Plan."
Note: The following article (and all other corresponding articles for corrective action plans) serves as guidance for closing corrective actions and also pertains to the process a factory will follow when developing their Continuous Improvement Plan (CIP).
Home Page
After you login to the Partner Portal, you will see you a landing page with applications you have access to. Click on "Action Plan Management" to get to the homepage.
Once there, you'll see a table with two tabs:
- Open Plans – Shows all corrective actions plans that require action or are in review.
- Closed Plans – Shows all corrective actions that have been approved. No further actions are required from the factory at this time.
Action Plan Management
To view non-compliance details and create a corrective action plan, click on a Standards Criteria link. This will open the Action Plan page. Here you will see two tabs:
- Non-Compliance Details – includes information on the non-compliance such as the Status, Due Date, the auditor’s finding and other information populated from the audit report.
- Approval History – this is where you can see the comments from the CAP reviewer and track the progress of the CAP towards approval.
As you scroll, you'll see the Action Plan section where you can fill in the details of how you plan to resolve this non-compliance. Note: there are question mark icons next to each field, click on this to learn more about what each field means.